Shipping & Delivery Policy
Thank you for considering our products! Please carefully review our Shipping & Delivery Policy, which applies to any order you place with us.
Shipping & Delivery Options
We offer various shipping options, and in some cases, a third-party shipping supplier will be responsible for shipping your products.
Free Shipping
We offer free standard shipping on orders of $100 or more.
Expedited Shipping Fees
Expedited shipping is available. All times and dates given for delivery are estimated and may change due to third-party discretion. Once your order has been processed and shipped, you will receive an email with your tracking information. For questions or concerns, please email us at help@genevacandlesandco.com.
International Shipping
We do not currently offer international shipping but plan to do so in the future.
Delayed or Damaged Orders
Once your order has been processed and handed over to our third-party shipping carrier, we are not responsible for any delays or damages. Customers must contact the carrier to report any issues. We take great care in packaging orders! You can track your package(s) https://tools.usps.com/go/TrackConfirmAction_input
For any questions, concerns, or comments about our shipping policies, please email us at help@genevacandlesandco.com.
Thank you for choosing Geneva Candles & Co.!