Preorder Shipping Policy
Thank you for choosing Geneva Candles & Co. Some of our most anticipated candles are made available for preorder so you can reserve your favorites before they officially launch. Please review our policy below to understand how preorder and non-preorder items are shipped.
Combined Shipping
If your order includes both preorder and non-preorder items, your entire order will ship together once the preorder items are ready for dispatch.
This ensures that all your candles arrive safely and beautifully in one coordinated shipment.
💎 Separate Shipping Option
If you prefer to receive your non-preorder items sooner, we kindly recommend placing two separate orders:
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One for preorder items (to ship when available)
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One for in-stock items (to ship immediately)
This allows you to enjoy your ready-to-ship candles while we prepare your preorder items with care.
🌿 Summary
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Combined Shipping: All items ship together once preorder items are available.
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Separate Shipping: Place separate orders to receive non-preorder items earlier.
This approach allows us to maintain the quality and consistency you expect from Geneva Candles & Co., ensuring every order arrives with the same intention and care with which it was created.
For questions or special requests, please contact us at help@genevacandlesandco.com
✨ Where scent becomes memory. ✨
